Refund policy

Last Updated: September 5, 2025

Thank you for shopping with Reeftank.Shop

All of our t-shirts are custom-made just for you through our print-on-demand partner. This means each item is a unique product printed specifically for your order. Because of this, our return and exchange policy is as follows:

 

Returns & Exchanges

 

Since every product is made to order, we are unable to accept returns or offer exchanges for issues related to ordering the wrong size, color, or for a change of mind.

Before placing your order, please:

  • Consult the Size Chart: We have provided a detailed size chart on every product page. Please use it to ensure you select the perfect fit.

  • Double-Check Your Order: Please verify that your color selection and shipping address are correct before completing your purchase.

 

Damaged or Incorrect Orders

 

We stand by the quality of our products. If you receive an item that is damaged, has a manufacturing defect (like a printing error), or if you received the incorrect item, we are here to help!

Please contact us within 14 days of receiving your order and we will be happy to arrange a free replacement.

To report an issue, please follow these steps:

  1. Email us at reeftank.ai .

  2. Include your order number in the subject line.

  3. Attach a clear photo that shows the damaged area, printing error, or the incorrect item you received.

  4. Provide a brief description of the issue.

We will review your claim and arrange for a replacement to be sent to you as quickly as possible. Please do not mail the item back to us.

Your satisfaction is our priority, and we thank you for your understanding of our custom-order process. If you have any questions, please don't hesitate to reach out!